I came to Betty after two unsuccessful attempts at obtaining a LTC policy. Betty knew right away what to do and explained a particular type of policy I was unaware of. She described the type, explained its components, and outlined the variety of options regarding the amount of coverage in clear and concise language. Needless to say, her expertise was key for me in realizing I did have a chance at obtaining a policy and today I am covered.
Equally important to Betty’s knowledge, however, is Doll and Associates’ professionalism. Betty’s patience, support, and availability to answer questions during my long period of indecision regarding how much coverage to choose was stellar. In addition, once the application was submitted, Betty’s assistant, Dawn, kept me constantly informed on its status and was extremely responsive in providing any assistance.
Long-term health care is confusing. Betty makes it understandable. Long-term health policies can have a perplexing variety of options in terms of payment and coverage. Betty assists in the purchase decision with finesse. – Gennell Lockwood